At Markdajeweller, we value your satisfaction. If you are not completely happy with your purchase, we’re here to help.
Eligibility for Refunds
Refund requests must be made within [7–14 days] of receiving your order.
The item must be unused, unworn, and in its original packaging.
Proof of purchase is required (such as your receipt or order confirmation).
Non-Refundable Items
Custom-made or personalized jewelry.
Items that show signs of wear or damage not caused by us.
Pieces bought in good condition cannot be returned, replaced or de-fund.
Process
Contact our customer service team at markdajeweller2@gmail.com to initiate a return.
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
Approved refunds will be processed within [5–10 business days], and the amount will be credited to your original payment method.
